I am tired of daily calls from various banks offering free credit cards, bank accounts without administration charges, free debit cards, pre-approved loans and whatnots.
I have tried everything to stop receiving these incessant calls. Being polite and being rude. Spending 20 minutes listening to their spiel and then informing them with heart-felt regret that I did not need a loan. Cutting their sales-pitch short and telling them directly that I was not interested. Pretending I am busy in a meeting. Saying that they’ve got the wrong number. I have done it all. Nothing has worked.
So, last year I took the humungous decision of giving in. My logic was that if I did take a free credit-card from a bank, say X, then I would get no more calls from X. Brilliant, wasn’t’ it? The bank I chose was ABN Amro.
After I acquiesced to the tele-caller, an executive from the bank was sent to my office. I filled in all the necessary forms and told him specifically that I needed the credit card within the next month as I would be out of the country for more than a month. (This was just before my Europe back-packing trip.) He promised me several times that there would be no problem. I would receive my card right on time. I didn’t.
I came back from my trip and there still wasn’t any card waiting for me at home.
A month later (in July 2005) I started getting calls from ABN Amro bank. My outstanding amount was Rs 800 or something. I told them that I had not received any card so there could be no outstanding amount. And by the way, wasn’t the card supposed to be free?!!!
By Jan 2006, my outstanding amount had risen to Rs 1895. In the six months that had passed I had registered my complaints with several customer service executives, telling them again and again that I had not received any card.
Now, not only do I get calls from ABN Amro customer service executives asking me when I can pay the outstanding amount, I also STILL get calls from tele-callers asking me whether I want a free ABN Amro credit card.
Since morning I have received two SMSes from ABN Amro wishing me a very happy birthday and hoping that I have a happy and long association with ABN Amro Bank. Arrrrgggghh! I don’t want a happy and long association. Six months have been long enough. And damn it, it’s not even my birthday today.
I have tried everything to stop receiving these incessant calls. Being polite and being rude. Spending 20 minutes listening to their spiel and then informing them with heart-felt regret that I did not need a loan. Cutting their sales-pitch short and telling them directly that I was not interested. Pretending I am busy in a meeting. Saying that they’ve got the wrong number. I have done it all. Nothing has worked.
So, last year I took the humungous decision of giving in. My logic was that if I did take a free credit-card from a bank, say X, then I would get no more calls from X. Brilliant, wasn’t’ it? The bank I chose was ABN Amro.
After I acquiesced to the tele-caller, an executive from the bank was sent to my office. I filled in all the necessary forms and told him specifically that I needed the credit card within the next month as I would be out of the country for more than a month. (This was just before my Europe back-packing trip.) He promised me several times that there would be no problem. I would receive my card right on time. I didn’t.
I came back from my trip and there still wasn’t any card waiting for me at home.
A month later (in July 2005) I started getting calls from ABN Amro bank. My outstanding amount was Rs 800 or something. I told them that I had not received any card so there could be no outstanding amount. And by the way, wasn’t the card supposed to be free?!!!
By Jan 2006, my outstanding amount had risen to Rs 1895. In the six months that had passed I had registered my complaints with several customer service executives, telling them again and again that I had not received any card.
Now, not only do I get calls from ABN Amro customer service executives asking me when I can pay the outstanding amount, I also STILL get calls from tele-callers asking me whether I want a free ABN Amro credit card.
Since morning I have received two SMSes from ABN Amro wishing me a very happy birthday and hoping that I have a happy and long association with ABN Amro Bank. Arrrrgggghh! I don’t want a happy and long association. Six months have been long enough. And damn it, it’s not even my birthday today.
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